Getting Null Pointer Exception Error After Click On EIT Attachment From Notification
(Doc ID 2808571.1)
Last updated on MAY 16, 2022
Applies to:
Oracle Self-Service Human Resources - Version 12.2.7 and laterInformation in this document applies to any platform.
Symptoms
Problem Statement:
When attempting to open attachments on notification related to Extra Information Type (EIT),
the following error occurs.
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Error presented in Java Stack Trace:
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:661)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.fnd.wf.worklist.webui.NtfDetailsAttrCO.isDocAccessible(NtfDetailsAttrCO.java:1073)
at oracle.apps.fnd.wf.worklist.webui.NtfDetailsAttrCO.downloadFile(NtfDetailsAttrCO.java:874)
at oracle.apps.fnd.wf.worklist.webui.NtfDetailsAttrCO.handleAttachments(NtfDetailsAttrCO.java:644)
at oracle.apps.fnd.wf.worklist.webui.NtfDetailsAttrCO.processRequest(NtfDetailsAttrCO.java:216)
Error presented in Java Stack Trace:
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:661)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.fnd.wf.worklist.webui.NtfDetailsAttrCO.isDocAccessible(NtfDetailsAttrCO.java:1073)
at oracle.apps.fnd.wf.worklist.webui.NtfDetailsAttrCO.downloadFile(NtfDetailsAttrCO.java:874)
at oracle.apps.fnd.wf.worklist.webui.NtfDetailsAttrCO.handleAttachments(NtfDetailsAttrCO.java:644)
at oracle.apps.fnd.wf.worklist.webui.NtfDetailsAttrCO.processRequest(NtfDetailsAttrCO.java:216)
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to Workflow administrator web(New) responsibility->Administrator Workflow->Administration->Notification Search-> Search for notification related to EIT
2. Click on Subject
3. Error
Changes
Error appears after applying CPU Jul2021 patch 32841266
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |