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Approval Fails at VERIFY_APPROVER_AUTHORITY Activity With SYSADMIN_ERROR_MSG "ORA-28113: policy predicate has error" (Doc ID 2808677.1)

Last updated on SEPTEMBER 23, 2021

Applies to:

Oracle Purchasing - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, Approvals - Req, PO

PO Approval fails and document is stuck "In Process" status with the following error:

ERROR
-----------------------
Activity (Display Name) VERIFY_APPROVER_AUTHORITY (Does Approver Have Authority?)
RESULT #EXCEPTION
ERROR_NAME 1
ERROR_MESSAGE User-Defined Exception
ERROR_STACK Wf_Engine_Util.Function_Call(PO_REQAPPROVAL_ACTION.VERIFY_AUTHORITY, POAPPRV, 3700392-139176, 178042, RUN)


Workflow SYSADMIN_ERROR_MSG attribute:

po.plsql.PO_DOCUMENT_ACTION_CHECK.populate_session_gt:20:-28113ORA-28113: policy predicate has error - po.plsql.PO_DOCUMENT_ACTION_CHECK.authority_check:50:populate_session_gt not successful - po.plsql.PO_DOCUMENT_ACTION_PVT.do_action:110:unexpected error in action call


Steps to Reproduce:

  1. Submit PO for approval
  2. Approval fails with the error above

Cause

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In this Document
Symptoms
Cause
Solution
References


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