"There Are No Charges Eligible For Submission To Oracle Order Management For This Service Request" Error When Booking The Logistics Lines
(Doc ID 2808855.1)
Last updated on MAY 02, 2023
Applies to:
Oracle Depot Repair - Version 12.2.8 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.8 version, Logistics Management
When attempting to book the Logistics lines for a service order, the following error occurs:
ERROR
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There are no charges eligible for submission to Oracle Order Management for this service request.
Message(s) from Order Management: (There are no charges eligible for submission to Oracle Order Management for this service request)
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in with Depot Repair responsibility and create service order in Service Order form.
2. Book the logistics lines.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |