My Oracle Support Banner

Ribbon does not Appear for the BI (Business Intelligence) Publisher Desktop Utility in Microsoft Office 365 (Doc ID 2808969.1)

Last updated on SEPTEMBER 22, 2021

Applies to:

BI Publisher (formerly XML Publisher) - Version 12c and later
Information in this document applies to any platform.


When attempting to install the Publisher Desktop Utility, the ribbon does not appear in Microsoft Office 365 toolbar.

1.  Download BI Publisher patch from download site.

2.  Install patch on PC.

3.  Take default settings for installation.

4.  Finish.

5.  Open Microsoft Word.

6.  No ribbon appears in the toolbar.


 Installing new version of Microsoft Office on PC.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.