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Create Offer Page: Unable To Update The Line Exclusion Tiers When The Offer Is In Draft Status. (Doc ID 2809269.1)

Last updated on SEPTEMBER 26, 2021

Applies to:

Oracle Trade Management - Version 12.2.6 to 12.2.6 [Release 12.2]
Information in this document applies to any platform.


On : 12.2.6 version, Offers

User has Accrual offer that is in Draft status, when selecting the Exclusion icon from the Product line the Exclusion section opens but when clicking on the '+' no new lines are added.

The issue can be reproduced at will with the following steps:
1. Login to Oracle Application
2. Navigate to Oracle Trade Management User responsibility
3. Trade Planning > Create Offers > Enter the Header and Additional details.
4. Enter the Product details and save. Offer is in Draft status
5. Click on Exclusion/Tiers > Window will open.
6. Click on the plus button > Nothing opens up.





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