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How To Sync OM Orders Status With Depot Repair Logistic Lines? (Doc ID 2809446.1)

Last updated on SEPTEMBER 29, 2021

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

When user books Sales orders in Depot Repair, the status on the logistics lines are not updating to BOOKED. Instead this line remains in SUBMITTED status.  The users must manually click the REFRESH LOGISTICS button (while in quote sent) to make it progress forward.

Is this standard behavior?
 

Solution

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In this Document
Goal
Solution


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