Canada Payroll Archive Is Ending With Error ORA-20001: Error at step 2 in pay_ac_action_arch.populate_hours_x_rate ORA-01722: Invalid Number
(Doc ID 2809667.1)
Last updated on SEPTEMBER 28, 2021
Applies to:Oracle HRMS (Canada) - Version 12.2 HRMS RUP11 and later
Oracle HRMS (US) - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.
After upgrade to 12.2.10 Canada Payroll Archive is ending with Error
This is the first payroll run in this newly created instance and It errors also for US payroll Archive
the following error is seen in the log file
Error ORA-20001: Error at step 2 in pay_ac_action_arch.populate_hours_x_rate
ORA-06512: at "APPS.PAY_ARCHIVE", line 1234
ORA-06512: at "APPS.HR_UTILITY", line 970
ORA-06512: at "APPS.PAY_CA_PAYROLL_ARCH", line 3937
GMFZT log file shows Error at step 2 in pay_ac_action_arch.populate_hours_x_rate-ORA-01722: invalid number
The issue can be reproduced at will with the following steps:
1- Upgrade to 12.2.10
2- Navigate to CA HRMS Manager > Submit processes and Reports
3- Run Payroll process
4- Run Prepayment
5- Run Canada Payroll Archive it Errors
Upgrade to 12.2.10
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