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[DataFix] Closed Work Order with Entity Type Maintenance Job Throws Error when Trying to UnClose (Doc ID 2810105.1)

Last updated on OCTOBER 28, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to unclose a closed work order, the following error is observed

Cannot update work order. 1. The entity with header id generated the following error/errors: 2. EAM_UNAUTHORIZED_UPDATE


The issue can be reproduced at will with the following steps:
1. Responsibility Enterprise Asset Management
2. Work Orders -> Close Work Orders
3. Find the closed work order, try to Unclose it from the Tools menu and observe the error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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