Mobile Supply Chain For EBS - Intune Deployed To Enterprise Devices - Unable To Exit Application
(Doc ID 2810876.1)
Last updated on JUNE 13, 2022
Applies to:
Oracle Mobile Application Server - Version 12.2.8 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.8 version, MICC Transfer to TSC
ACTUAL BEHAVIOR
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Mobile Supply Chain for EBS - intune deployed to enterprise devices - unable to exit application
Deploying Mobile Supply Chain for EBS for Android (https://play.google.com/store/apps/details?id=com.oracle.ebs.scm.mwa.MSCA&hl=en&gl=US)
Managing ourt android devices via Intune, and the target is Zebra TC52 and Honelwell CT40 Devices. Running Android 10.
Configuring intune according to this guideline for dedicated devices, with multi-app enabled:
https://docs.microsoft.com/en-us/mem/intune/configuration/device-restrictions-android-for-work#dedicated-devices
The users are unable to exit the Mobile Supply Chain for EBS App on the device, it keeps restarting, further supporters are unable (for the same reason) to exit the app, and the multi-app mode, to manage and support the device.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |