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Why Aren't The Sales Order Lines Getting Generated On The Invoice While the Freight Chargse Are? (Doc ID 2810975.1)

Last updated on DECEMBER 03, 2021

Applies to:

Oracle Order Management - Version 12 and later
Information in this document applies to any platform.


Summary of Issue:
A $3.00 handling charge appears on the Invoice but no lines/charges for the actual product being shown on the Invoice?

Summary Of Issue:
The Line 1.1 shows Invoice Interface = NOT ELIGIBLE We are in process of migrating from 12.1.3 to 12.2.10.
There is an  additional Tax Line getting inserted on the Sales Order Line. And this tax line is getting added
when Freight is applied and taxed on the Order Line. Freight is applied as Charges.

Why is the $Value Fright Charge showing on the Invoice but not the the Order Lines?



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