DATAFIX: Line Status Fulfilled With Line Workflow Progressed To Close Line Complete (Doc ID 2811739.1)

Last updated on OCTOBER 04, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Order line stuck in FULFILLED status.
Line workflow shows  that the invoice interface and close line workflow activities have completed.
Invoiced quantity is null on the line with the invoice interface flag = N despite line being invoiced.


EXPECTED BEHAVIOR
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Expect the line to show as CLOSED with the invoiced quantity populated and the invoice interface flag = Y.


STEPS
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The issue cannot be reproduced at will as it is data corruption.

Changes

Cause

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