Unable To Change Owner Of Multiple Instances Belonging To Different Customers Using Mass Update (Doc ID 2811787.1)

Last updated on DECEMBER 19, 2022

Applies to:

Goal

Instance Owner change using mass update selecting “Transfer Owner batches” is not allowing to add multiple instances belonging to different Customers.
So we are using “Move batch type”, which allows to select multiple instances which belongs to different customers.
In this page, we are able to select current, install, bill-to and ship-to locations belonging to a different customer.
But in this case, its not allowing us to select new customer name/number on this page.

Is it possible to change the owner of multiple instances belonging to different customers using Mass Update.

Solution

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