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AR(Account Receivables) Receipt Reversal generates unbalance Accounting entries (Doc ID 2812257.1)

Last updated on OCTOBER 06, 2021

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When attempting to do the reversal of AR Receipt , Find that Unbalance tax accounting entry generated in GL_INTERFACE table with
the following error occurs.

ERROR
-----------------------
EU02 Receipt Reverse INR Financials India

EXPECTED BEHAVIOR
-----------------------
System should generate the Credit as well as Debit tax accounting entry

STEPS
-----------------------
1) Navigate to India Local Receivables
2) Oracle Receivables > Receipts > Receipts
3) Enter the Receipt details and save it
4) Navigate to tools > India Tax details and attach the TCS type of tax
5) Save and click on Confirm button
6) Run the AutoInvoice Import Program with source as "INDIA INVOICES"
7) AR debit memo will be created
8) Now, Again query the receipt using the Receipts form and click on Reverse button to
do the reversal of receipt
9) Find that credit entry of tax amount is missing in GL_INTERFACE table

Cause

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In this Document
Symptoms
Cause
Solution
References


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