My Oracle Support Banner

Operation Employee Assignment Notification is Sent Twice (Doc ID 2812298.1)

Last updated on NOVEMBER 21, 2022

Applies to:

Oracle Enterprise Asset Management - Version 12.2.10 and later
Information in this document applies to any platform.


On : 12.2.10 version,

When assigning employee to the work order operation, observe that two notification are sent to the employees

Expect to have a single notification per operation and employee

The issue can be reproduced at will with the following steps:
1. [R] Maintenance Super User
2. Work Order tab, edit work order
3. Add employee to the operation and resource
4. observe 2 notification for the given user




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.