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Operation Employee Assignment Notification is Sent Twice (Doc ID 2812298.1)

Last updated on OCTOBER 12, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version,

When assigning employee to the work order operation, observe that two notification are sent to the employees

Expect to have a single notification per operation and employee

The issue can be reproduced at will with the following steps:
1. [R] Maintenance Super User
2. Work Order tab, edit work order
3. Add employee to the operation and resource
4. observe 2 notification for the given user


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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