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Creating Activity From Work Order As Source Giving Error 'Call to Routing Business Object API Failed' (Doc ID 2813265.1)

Last updated on OCTOBER 08, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

When attempting to create an activity via the Work Orders form, the following error occurs.

ERROR

Activity creation error: Call to Routing Business Object API Failed.

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management.
2. Go to Work Orders -> Work Orders.
3. Query work order.
4. Go to Tools and click on Create Activity.
5. Create New Asset Activity Form is opened, enter Activity and Description and Click on Create Activity the system prompts the above error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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