My Oracle Support Banner

When Selecting Attachments via The Sales Order Form the LOV is showing Thousands Of Attachments Which Are Not Related To The Order (Doc ID 2813575.1)

Last updated on OCTOBER 11, 2021

Applies to:

Oracle Order Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Product Utilities

ACTUAL BEHAVIOR
---------------
Observed that there are over 94K attachments in the LOV that
are not related to this Sales Order.

OBSERVATION
----------------
This is occurring on all orders.. the number of attachments via
the LOV is different for each order.

EXPECTED BEHAVIOR
-----------------------
Expect to only see attachments relative to the sales order

STEPS
-----------------------
1. Responsibility: Order Management Super User
2. Order Organizer > Query Sales Order? nnnn149
3. At the Header > View Attachments
4. The LOV had 94,110 attachments
5. Users must scan through this long list for their attachment.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.