My Oracle Support Banner

Attempting To Access Billing Plan Raises Java Oracle.apps.fnd.framework.OAException After Applying Patch 23195925:R12.ONT.C (Doc ID 2813736.1)

Last updated on OCTOBER 13, 2021

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

After applying patch 23195925, the following error occurs when navigating to the Billing Plan preventing access to the Billing Plan at all:



ERROR
-----------------------

Error Page
Exception Details.
 oracle.apps.fnd.framework.OAException: Could not load application module 'oracle.apps.ont.htmlui.actions.recbilling.server.ONTRecBillingAM'.
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationReistry.java:282)
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:81)




STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Order Management Super User Responsibility
2. Query and open a sales order
3. Navigate to Line
4. Go to Actions > Choose Billing Plan
5. New browser opens and exception is raised.

 

Changes

Applied Patch 23195925.R12.ONT.C
Unable To Create And Save Recurring Billing Plan That Contains More Than 10 Lines (Doc ID 2746416.1)

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.