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Not able to create configed sales order in "HTML User Interface for Order Management" Responsiblity (Doc ID 2814500.1)

Last updated on NOVEMBER 01, 2021

Applies to:

Oracle Order Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Transaction Entry

ACTUAL BEHAVIOR
---------------


"HTML User Interface for Order Management" can create a sales order for regular items, but not able to create the configure line items.


EXPECTED BEHAVIOR
-----------------------
"HTML User Interface for Order Management" responsibility should be able to create sales order with configured items.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as : "HTML User Interface for Order Management" responsibility
2. Create order, select config.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create sales order via : "HTML User Interface for Order Management" with configured items

Cause

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In this Document
Symptoms
Cause
Solution
References


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