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R12: AP: The Invoices Are In Needs Revalidation Status Because Of Line Amount And Header Is Not Matched (Doc ID 2814951.1)

Last updated on OCTOBER 22, 2021

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In Oracle Payables, in the Invoice Workbench (APXINWKB.fmb), PPA invoices show a distribution and line variance hold because; "The Total of Invoice Distributions and lines does not equal the Invoice Amount."

This hold is not released when attempting to re-validate the invoice.



STEPS OR EVENTS THAT LEAD TO THE ISSUE OCCURRING
----------------------------------------------------------------
The issue can be reproduced at will with the following steps:

  1. Log into Oracle Applicaitons using Payables Manager responsibility.
  2. Open the Invoice Workbench.
    (N) Invoices> Inquiry> Invoices
  3. Query the problematic invoice.
  4. Try to validate the Invoice.
  5. The invoice has a LINE VARIANCE Hold.

 

EXPECTED OR ACCEPTABLE RESULT
-----------------------------------------
Able to release the holds and validate the invoice.

BUSINESS IMPACT
----------------------
Due to this issue, users cannot pay supplier on-time.  Late payments affect the payment terms established by suppliers and consequently disrupts the business continuity of the organization.  Moreover, the current payables accounting period cannot be closed.  Problematic transactions will have to be swept to the following period, which is not in agreement with the date in which the transactions occurred.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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