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On Counter Group Template Page, Control Returns to Different Counter Group After Update (Doc ID 2815373.1)

Last updated on OCTOBER 19, 2021

Applies to:

Oracle Installed Base - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On :  12.2.10 version, Support Codes

When updating a Counter Group Template and select Apply, page returns to a different counter group which hasn't been searched for. This previously
worked in current version 12.2.5 where it would return to the current Counter group.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Oracle Installed Base Agent User>Counters>Groupings
2. Search for a Counter Group to Update
3. Select a Template to Update
4. Update and Apply > Page returns to Grouping page with a different counter group listed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This behavior causes confusion

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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