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Preventive Maintenance Engine is re-suggesting the cancelled work orders as per Preventive Maintenance definition (Doc ID 2815449.1)

Last updated on JANUARY 21, 2022

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, PM

ACTUAL BEHAVIOR
---------------
Preventive Maintenance Engine is re-suggesting the cancelled work orders as per Preventive Maintenance definition

EXPECTED BEHAVIOR
-----------------------
The user expects cancelled work orders shouldnot be re-suggested by Preventive Maintenance Engine

STEPS

The issue can be reproduced at will with the following steps.

1.Login to Enterprise Asset Management responsibility
2.Run process Generate Preventive Maintenance work order
3.Check that the Cancelled work orders are re-suggested by Preventive Maintenance program

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users find cancelled work orders re-suggested by Preventive Maintenance Engine  

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
  


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