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Unable To Change A Customer Name Using Customers Form (Doc ID 2815460.1)

Last updated on OCTOBER 28, 2021

Applies to:

Oracle Receivables - Version 12.1.3 and later
Oracle Trading Community - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Customers Module

ACTUAL BEHAVIOR
---------------
Would like to change the name of a customer but the field is not editable.

EXPECTED BEHAVIOR
-----------------------
Expect to be able to change the name from what is displayed to something else.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Receivables > Customers >
2. Search for the customer you want to change the name > click on the Name
3. Find that the Name is not editable like it should be



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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