Unable To Change A Customer Name Using Customers Form
(Doc ID 2815460.1)
Last updated on JANUARY 28, 2022
Applies to:
Oracle Receivables - Version 12.1.3 and laterOracle Trading Community - Version 12.1.3 and later
Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Customers Module
ACTUAL BEHAVIOR
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Would like to change the name of a customer but the field is not editable.
EXPECTED BEHAVIOR
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Expect to be able to change the name from what is displayed to something else.
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Receivables > Customers >
2. Search for the customer you want to change the name > click on the Name
3. Find that the Name is not editable like it should be
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |