ARXRWMAI Unable To Create A Debit Memo Reversal For A Cleared Receipt (Doc ID 281565.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Receivables - Version 11.5.8 to 11.5.10.3 [Release 11.5.8 to 11.5.10]
Information in this document applies to any platform.

Symptoms

Unable to create a debit memo reversal. There are no errors but the debit memo reversal is not saved.

Steps to reproduce
-------------------------------
The receipt has status cleared.
Choose Category Non-sufficient funds
Choose Reason NSF
Click on the Debit Memo Reversal Checkbox
Choose the Debit Memo transaction type from the LOV
Click on Reverse.
The system close the reverse window but under the reverse tab, the fields number and document
number are empty.
If try to save, the system does not do anything.
If close the window, get the message Do you want to save changes
If choose Yes, the system does not do anything

The AR forms debug log file shows :-
ARP_TRX_VALIDATE.validate_trx_date()+
Validate Terms
arp_trx_validate.add_to_error_list()+
p_mode = STANDARD
adding: ctid: 8456 trx_number: 200244 line: ,
msg: AR_TW_BAD_DATE_TERM token 1 token 2
error location: TGW_HEADER.RAT_TERM_NAME

ARP_TRX_VALIDATE.validate_trx_date()-
ERROR: date range validation failed

Check the payment term end date via the form.
Check the date of the receipt that is being reversed.

Cause

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