My Oracle Support Banner

Item Details Are Blank Under Claim Promotional Tab in Trade Management (Doc ID 2816272.1)

Last updated on JUNE 30, 2023

Applies to:

Oracle Trade Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

Problem Description
-------------------

After creating claim and associating accruals, item details are blank on claim.

 

Steps to reproduce
------------------

Responsibility: Oracle Trade Management User
Navigation: Claim > Claims
Click on Create
Create claim, associate earning and select product view under promotional tab
No item details are displayed

 

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.