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Item Details Are Blank Under Claim Promotional Tab in Trade Management (Doc ID 2816272.1)

Last updated on FEBRUARY 03, 2022

Applies to:

Oracle Trade Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

Problem Description
-------------------

After creating claim and associating accruals, item details are blank on claim.

 

Steps to reproduce
------------------

Responsibility: Oracle Trade Management User
Navigation: Claim > Claims
Click on Create
Create claim, associate earning and select product view under promotional tab
No item details are displayed

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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