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Spares Management: Need More Details on Error Message "Value For Cust_account_id - Party_site_id Must Be Unique" (Doc ID 2817517.1)

Last updated on NOVEMBER 02, 2021

Applies to:

Oracle Spares Management - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

Getting Error in Spares Mangement- Parts Requirement HTML Page

ERROR
----------------------
Getting error while creating parts requirement
Value for cust_account_id - party_site_id must be unique.
The following error occurred while processing the order: Cause: Value for cust_account_id - party_site_id must be unique.. Action: Please do the required setup or correct the error.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Service Reponsibility
2. Navigate to Service Request Form
3. Query for SR/Task
4. Click on Parts button
5. Parts Requirement HTML page opens
6. Click on add item and details
7. Now clicking on apply getting error.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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