My Oracle Support Banner

Failure Codes Description Disappears while Selecting the Failure Codes in Complete Work Order Page (Doc ID 2817556.1)

Last updated on NOVEMBER 03, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version,

When performing work order completion and adding failure information, observe description is disappearing after entering next type of failure

Expect to have the description be visible after adding the failure code

The issue can be reproduced at will with the following steps:
1. Responsibility Maintenance Super User
2. Work Orders tab
3. search work and perform completion
4. observe failure information disappearing


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.