Order Line Status Is Open Production With Ship Exception Error: -20001 ORA-2001: Ship_Notify
(Doc ID 2817571.1)
Last updated on OCTOBER 27, 2021
Applies to:Oracle Order Management - Version 12.2 and later
Information in this document applies to any platform.
On : 12.2.6 version, Shipping Transactions form
When attempting to progress sales order lines through shipping users are
receiving Workflow Order Notification error with the Inventory Scheduler and
the following error occurs.
Workflow Order Notification Information (WFN)
nnnnn333 INVENTORY.SCHEDULER INTG_APPROVE_SALES_ORDER CLOSED
nnnnn540 SENT INTG_PLANNING_APPROVED CLOSED INTP Order Number nnnn803
has been Planning Approved
1. Responsibility: Order Management Super User
2. Order Organizer > Query Sales Order nnn803
3. Header: Booked
4. Lines: 10, 11, 12 are Stuck in Production Open.
5. Observe: the Next Work Order will be completed and shipping activity needs to be done.
Unable to process these lines due to error therefore not allowing shipping.
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