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Copy Quote To New Customer Account Causes Error ORA-01403: No Data Found (Doc ID 2817590.1)

Last updated on OCTOBER 27, 2021

Applies to:

Oracle Quoting - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, HTML User Interface


When copying a quote (duplicate quote) to a new customer, the following error is seen
 
 

ERROR
-----------------------
Error returned in ASO_COPY_QUOTE_PVT.Copy_Line_Rows.
ORA-01403: no data found
An unexpected error has occured during processing of the ASO_QUOTE_HEADER information.




STEPS
-----------------------
Quoting User responsibility
Dashboard -> Quotes
1. Find existing quote > choose Action for duplicate quote
2. Select option to copy the quote to a different customer
3. Error is seen

 



Cause

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In this Document
Symptoms
Cause
Solution
References


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