Receiving 'The amount applied must be equal or less than the receipt amount' Error When Making Future Pay Allocations Between Multiple Contracts
(Doc ID 2817636.1)
Last updated on OCTOBER 28, 2021
Applies to:Oracle Lease and Finance Management - Version 12.2 and later
Information in this document applies to any platform.
When attempting to create a Manual Receipt divided between contracts, the following error occurs.
The amount applied must be equal or less than the receipt amount.
The issue cannot be reproduced at will and seems to occur randomly. Here are the steps where it can occur:
1. Using Lease Super User responsibility, navigate: Operations > Receipts.
2. Create a future pay receipt for an amount (ex: $2000).
3. Allocate that amount between two of the customer's contracts (ex. $1000 to contract 1 and $1000 to contract 2).
4. Click the Apply button and receive the indicated error.
Note that sum of the allocated amounts is exactly equal to the On Account Amount.
The customer has found that by adding a penny to one of the allocated amounts and subtracting it from one of the other allocated amounts seems to clear up the error.
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