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Error: ORA-01403 Shipment Transaction Quantity Not Matching Installation Details. (Doc ID 2818309.1)

Last updated on OCTOBER 29, 2021

Applies to:

Oracle Installed Base - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Support Codes

While shipping a delivery linked to multiple sales order lines (item serialized and lot controlled within organization), most of the transactions are stuck in the Install Base (IB) open interface,
with following error.

ERROR
-----------------------
ORA-01403: no data found


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Ship Sales order line of quantity 28 for serialized item
2. Create ship replacement transactions for quantity of 10, 10, 6 and 2 quantities
3. While interfacing to IB transactions fail with error
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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