My Oracle Support Banner

Sourcing RFQ "Buyer Printable View" Error "There Has Been An Error While Processing The PDF Generation" (Doc ID 2818390.1)

Last updated on FEBRUARY 17, 2023

Applies to:

Oracle Sourcing - Version 12.2.10 and later
Information in this document applies to any platform.


After opening a Request for Quotation (RFQ) and in actions list of values (LOV) "Buyer Printable View" is selected, following error occurs


There has been an error while processing the PDF generation. Please contact your system administrator for more detail.
fnd.framework.webui.OAPageErrorHandler 3 OAF LOG: Event : Check Errors, in: oracle.apps.fnd.framework.webui.OAPageErrorHandler: Exception:RFQ has been paused. Only draft quotes can be created.,In VO: null
## Detail 0 ##

pon.printing.server.SourcingPrintingAMImpl.generateNegotiationPdf 4 "PrintingAMImpl.getNegotiationPdf(
at oracle.apps.pon.printing.server.SourcingPrintingAMImpl.getNegotiationPdf(

Caused by: org.xml.xxxx.SAXParseException; lineNumber: 970; columnNumber: 24; : XML-20201: (Fatal Error) Expected name instead of .
at oracle.xdo.parser.v2.XMLError.flushErrorHandler(

Steps to reproduce

1. In Sourcing responsibility > Open a RFQ
2. Action LOV  select value Buyer Printable View
3. Error occurs




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.