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APP-ONT-251084: No Messages In The Stack when Booking (Doc ID 2819000.1)

Last updated on NOVEMBER 08, 2021

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to click on Book button on Quote the following error occurs:

ERROR
-----------------------
 APP-ONT-251084: No messages in the stack

Debug shows:

p_price_adjustment_id : xxxxx
p_line_detail_index : 1
Adjustment row successfully locked
WRONG IN REFRESH_ADJORA-01427: single-row subquery returns more than one row6
EXITING PROCESS_ADJUSTMENTS WITH EXC ERROR with rollback
EXITING PRICE_LINE WITH EXC ERROR
Setting prcing error flag for mass change
Exiting oe_order_Adj_pvt.Price_line
TIMESTAT: 02-NOV-21 17:36:36: 17840460.52 : AFTER PRICING BOOK EVENT
RETURN STATUS AFTER UPDATE BOOKED:E
TIMESTAT: 02-NOV-21 17:36:36: 17840460.52 : EXP. ERROR IN OE_ORDER_BOOK.BOOK_ORDER


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Order Management responsibility > Orders, Returns > Order Organizer
2. Query the Order
3. Click on Book button
4. Notice the error on form


Cause

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In this Document
Symptoms
Cause
Solution


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