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OAB Participation Process Erroring with 'Calling ben_evaluate_ptnl_lf_evt' (Doc ID 2820072.1)

Last updated on NOVEMBER 09, 2021

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

OAB Participation Process: Scheduled is erroring with 'Calling ben_evaluate_ptnl_lf_evt' message


Error:

ORACLE error 20001 in FDPSTP occurs in Log header

Then within the person evaluation record in the log, we see at the end:
  "Calling ben_evaluate_ptnl_lf_evt"

Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Run Participation Process: Scheduled
2. Parameter entries: enter Open life event
3. Review thread logs after seeing the process error.
    - See warnings regarding elements and retros - but also see the fatal error: "Calling ben_evaluate_ptnl_lf_evt"


Cause

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In this Document
Symptoms
Cause
Solution
References


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