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Depot Repair Error: 'Validation Error Happened!' When Creating WIP Jobs (Doc ID 2820207.1)

Last updated on MARCH 01, 2023

Applies to:

Oracle Depot Repair - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Repair Job

When attempting to create Repair Job in Depot Repair,
the following error occurs 

ERROR
-----------------------
'Validation Error Happened!' can be seen on Service Order Form

In FND Debug log, seeing the following error:

Invalid or insufficient component subinventory/locator information for
inventory_item_id XXX and subinventory XX


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Log in Depot Repair Responsibility, navigate to Depot Repair Workbench
2. Create Service Order
3. Try to create Repair Job

To see the more detailed error, you can Enable FND Debug and generate the FND Debug log.

Cause

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In this Document
Symptoms
Cause
Solution
References


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