RetroPay Status Screen is Missing the DELETE Column For One User (Doc ID 2820462.1)

Last updated on NOVEMBER 30, 2021

Applies to:

Symptoms

One user cannot see the DELETE column and icon for deferred retro assignments in the Retropay Status page.

 - User is using Internet Explorer.
 - There is a Security Profile attached to this responsibility.
 - Others that have the same responsibility can see the Delete column and icon. Only one employee has this issue.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate from HRMS Manager responsibility: View > Retropay Status page
2. Query for retro assignments with Deferred status and find the Delete column and icon is missing.

Changes

Cause

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