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Currency Field for Amount Overdue Only Shows Functional Currency When Drilling Down from the UWQ (Doc ID 2821316.1)

Last updated on NOVEMBER 18, 2021

Applies to:

Oracle Advanced Collections - Version 12.2.6 to 12.2.11 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When drilling down on a customer from the UWQ, the Currency list of values for the Amount Overdue field, shows only the functional currency.  If should show both the functional currency, and entered currency, if all of the customers invoices are in the entered currency. 

This works correctly when querying the customer directly in the Collections Agent form.


Steps to Reproduce:

Responsibility: Collections
Navigation
: Collectors Work Queue

  1. Double click on a customer to drill down to the Collections Agent form. 
  2. Notice the list of values for the Amount Overdue currency field, only shows the functional currency and cannot be changed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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