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iReceivables Shows Duplicate Records if All Organizations is Selected (Doc ID 2821563.1)

Last updated on NOVEMBER 19, 2021

Applies to:

Oracle iReceivables - Version 12.1 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

When viewing a customer in iReceivables, the transaction data is duplicated if the Organization field is set to 'All Organizations'.  If there are five Organizations in the list of values, the transactions are duplicated five times.


Steps to Reproduce:

Responsibility: iReceivables 2.0 Internal
Navigation
: Customer Search

  1. After querying a customer, drill down to the Account tab by clicking on 'Total Open Receivables' or 'Account Balance'
  2. If the Organization field is set to 'All Organizations', the invoices will be duplicated, once for each Operating Unit that has access to this responsibility.
  3. If the Organization field is changed to a specific operating unit, the data display only once.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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