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AR: Journal Entries Report (ARRGTA) Does Not Show Credit Memo Refund Applications (Doc ID 2822363.1)

Last updated on APRIL 18, 2022

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When running the AR: Journal Entries report (ARRGTA), the report does not show credit memo refund applications, this is causing incorrect balance in the report.

Issue was initially resolved in following bug but has reappeared:
Bug 9379969 - REW : AR: JOURNAL ENTRIES REPORT DOESN'T SHOW CREDIT MEMO REFUND

Steps:
Receivables Responsibililty
Navigation: Control > Request > Run
Program: AR: Journal Entries Report

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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