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Repair Order Numbers Are Not Created in Numerical Order (Doc ID 2822372.1)

Last updated on NOVEMBER 19, 2021

Applies to:

Oracle Depot Repair - Version 12.2.10 and later
Information in this document applies to any platform.


In 12.2.10 Depot Repair Module the Repair Order number are not generated in order of creation.

A simple example is as follows:

Depot Repair > Repair Orders > Find

                      Repair Order Number           Creation Date
                      ------------------             ----------------------
Repair Order#1      1020                            01-JAN-2021 07:00:00
Repair Order#2      1001                            01-JAN-2021 13:00:00
Repair Order#3      1002                            01-JAN-2021 16:00:00

Repair Order #1 was created first but the Repair Order Number is greater than the repair orders created later from a different session.
What is the cause of this issue?


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