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CUST FORM: 'Requested Page Contains Stale Data' Error Occurs When Accessing Tax Profile From Account Site (Doc ID 2822809.1)

Last updated on OCTOBER 13, 2022

Applies to:

Oracle Receivables - Version 12.0.0 and later
Oracle E-Business Tax - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

In R12, when accessing the tax profile at the address level a form error occurs.

ERROR
-----------------------
Error: Stale Data    The requested page contains stale data.


Steps To Reproduce:
Responsibility: Receivables Manager
Navigation: Customers -> Standard

  1. Search for customer and open account's details.
  2. Open existing address details
  3. Click Tax Profile

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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