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GST: Receipt ineligible transactions are getting stuck in mtl_transactions_interface table with an error: 'An invalid account is associated with the item being transacted'. (Doc ID 2823220.1)

Last updated on NOVEMBER 22, 2021

Applies to:

Oracle Financials for India - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------------
When ineligible receipt transaction is processed in the process claim,
the records are getting stuck in MTL_TRANSACTIONS_INTERFACE table for expense items
with the following error occurs.

ERROR_CODE
----------------
An invalid account is associated with the item being transacted.

EXPECTED BEHAVIOR
-----------------------
When ineligible receipt transaction is processed in the process claim,
the system should not create transactions in MTL_TRANSACTIONS_INTERFACE table for expense items.

STEPS
------------
1. Responsibility: Oracle Financials for India.
2. Navigation: Recovery management > Process recovery.
3. Search with the document number in claim form.
4. Mark the transaction as 'Ineligible'.
5. Observe the records are struck in mtl_transactions_interface table.

Note: Issue is observed for PO receipts which are created with expense item only.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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