Depot Repair: Incorrect Quantity Printed In Repair Estimate PDF Report
(Doc ID 2823476.1)
Last updated on NOVEMBER 24, 2021
Applies to:
Oracle Depot Repair - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version, Estimate and Actual Charges
ACTUAL BEHAVIOR
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Find that the Estimate PDF Report is displaying a rounded quantity for the item instead of the quantity entered on the estimate line.
EXPECTED BEHAVIOR
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Expect the report to display the same quantity as entered on the estimate line.
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in with Depot Repair Manager responsibility.
2. Open Service Order form and create a new order.
3. Go to Estimates tab and create a new line by entering the Billing Category as Labor, Item and the Quantity as 5.8 hours.
4. After saving the estimate, print the Estimate using Tools > Print Estimate menu option.
When the pdf output is open, Quantity is shown as 6 instead of 5.8.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |