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Serial Number For Item xxxx Already Exists, Serial State "Resides In Stores" Disallows This Transaction (Doc ID 2823869.1)

Last updated on MAY 16, 2023

Applies to:

Oracle Work in Process - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


When attempting to complete one discrete job, the following error occurs.
Users cannot complete same serial Again, so they are unable to complete balance 2 qty with other available serial numbers.
Need a datafix to complete the wip job with different serial numbers.

ERROR

Error Code = Transaction processor error
Error Explanation = Serial number xxxx for item yyyy already exists, Serial state "Resides in stores" disallows this transaction


STEPS

The issue cannot be reproduced at will.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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