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OTL Initiate Retrieval Dashboard is Not Retrieving Data. (Doc ID 2823982.1)

Last updated on NOVEMBER 25, 2021

Applies to:

Oracle Time and Labor - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, Dashboards

ACTUAL BEHAVIOR
---------------

OTL Initiate Retrieval Dashboard not pulling data after transfer timecard from dashboard.
Timecard Remaining and Timecards Retrieved Tabs not retrieving data.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Navigate to OTL Dashboard > Initiate Retrieval

2- Run Transfer Time from "Initiate Retrieval" 
3-processes completed
4 click on Timecard Remaining and Timecards Retrieved Tabs but no data.

Cause

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In this Document
Symptoms
Cause
Solution
References


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