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Incorrect Action History for the notifications with multiple approvals (Doc ID 2824668.1)

Last updated on NOVEMBER 29, 2021

Applies to:

Oracle Workflow - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Default action history section it is showing duplicate records when the approval  process has more than one level.

Package wf_notification contains procedure GetComments2. This procedure builds action history for the notification. There are 2 cursors which are showing duplicated data if one workflow item contains more than one notification (more than one notification id per Workflow Item).


Cause

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In this Document
Symptoms
Cause
Solution
References


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