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Error JBO-30012 when invoking the navigator menu on home page of an E-Business Suite application on a WebLogic Server behind the OCI Load Balancer. (Doc ID 2825163.1)

Last updated on DECEMBER 30, 2023

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

A user logs in to the navigator menu/home page of an E-Business Suite application on a WebLogic Server behind the OCI Load Balancer and encounters the following error:
Error while invoking Main Menu. JBO-30012: A cookie for session {session_id} and application {application} has already been registered with application pool {application_pool}. The cookie must be removed first.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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