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Sourcing / Supplier Gets Welcome To Sourcing! An Internal Error Occurred While Setting You Up As A Valid Sourcing User (Doc ID 2825409.1)

Last updated on DECEMBER 02, 2021

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Supplier Registration Issues

ACTUAL BEHAVIOR
---------------

Sourcing / supplier

Some user are facing the following error:
  Welcome to Sourcing! An internal error occurred while setting you up as a valid Sourcing user



EXPECTED BEHAVIOR
-----------------------
Supplier page should open without error.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sourcing Responsibility
2. Supplier
3. error: Welcome to Sourcing! An internal error occurred while setting you up as a valid Sourcing user


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access supplier page

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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