GST : RMA Credit Memo Accounting with Invoicing Rule is Hitting Suspense Account instead of Liability Account (Doc ID 2825880.1)

Last updated on JUNE 12, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Suspense gets Debited and Receivables gets credited, for RMA Credit memo created with reference order and with invoicing rule.

EXPECTED BEHAVIOR
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GST Liability gets debited and Receivables gets credited, for RMA Credit memo created with reference order and with invoicing rule.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create Sales order.
(N): India Local Order Management -> Order entry
2. Apply taxes in india tax details form
(N): Query sales order in same screen ->Tools -> India tax details
3. Perform pick release and ship confirm.
(N): India Local Order Management -> Shipping -> Transactions
4. Run workflow background process.
5. Run Auto-invoice import from Receivables responsibility.
6. Once AR invoice is generated, create RMA Sales order referring original sales order created in point 1.
(N): India Local Order Management -> Order entry
7. Book order.
8. Receive material referring RMA order.
(N): India Local Purchasing/Inventory -> Receiving
9. Run workflow background process.
10. Run Auto-invoice import and check distributions and accounting

Changes

Cause

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