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GST : RMA Credit Memo Accounting with Invoicing Rule is Hitting Suspense Account instead of Liability Account (Doc ID 2825880.1)

Last updated on DECEMBER 06, 2021

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Suspense gets Debited and Receivables gets credited, for RMA Credit memo created with reference order and with invoicing rule.

EXPECTED BEHAVIOR
-----------------------
GST Liability gets debited and Receivables gets credited, for RMA Credit memo created with reference order and with invoicing rule.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Sales order.
(N): India Local Order Management -> Order entry
2. Apply taxes in india tax details form
(N): Query sales order in same screen ->Tools -> India tax details
3. Perform pick release and ship confirm.
(N): India Local Order Management -> Shipping -> Transactions
4. Run workflow background process.
5. Run Auto-invoice import from Receivables responsibility.
6. Once AR invoice is generated, create RMA Sales order referring original sales order created in point 1.
(N): India Local Order Management -> Order entry
7. Book order.
8. Receive material referring RMA order.
(N): India Local Purchasing/Inventory -> Receiving
9. Run workflow background process.
10. Run Auto-invoice import and check distributions and accounting

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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