Issue While Applying Patch 18354128:R12.WIP.B (Doc ID 2827008.1)

Last updated on DECEMBER 09, 2021

Applies to:

Goal

When attempting to to perform Job On / Clock-in action for a specific job-operation-resource, the following error occurs:

ERROR
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Multiple matches found for this badge number. Ensure that the resource instance and the employee are unique for the organization.

This is possible because an instance from a resource associated to one Department can clock-in for another resource from the same Department.

When the correct instance is trying to clock-in for its resource, the error occurs.

How to avoid this error and only the correct instance to be able to clock-in at the resource level ?

Solution

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