Mismatch Of Ship From Location For Delivery Detail and Delivery Causing Interface Trip Stop To Complete Successfully Yet Sales Order Issue Does Not Occur (Doc ID 2827098.1)

Last updated on JULY 22, 2024

Applies to:

Symptoms

Interface trip stop is completing successfully yet the sales order issue is not occurring in Inventory and delivery details remain in a SHIPPED status.
Find that Delivery details status remain in a SHIPPED status and are successfully interfaced to OM but are NOT interfaced to Inventory.
The pending interface flag on the trip stop and the inventory interface flag are set to null.

Expects that the delivery details are successfully interfaced to Inventory and status is progressed from SHIPPED to INTERFACED.
Sales Order Issue is executed during Inventory Interface.

The issue can be reproduced with the following steps:

1. Order Management Super User Responsibility
2. Shipping > Interfaces
3. Run Interface Trip Stop

Changes

Cause

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